Privacy Policy
Last updated: 14 September 2026
Axor & Co ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through axorlifestyle.com and our showroom, how we use it, and the choices you have. We process personal data in line with Kenya's Data Protection Act, 2019 and, where they apply, the EU and UK General Data Protection Regulations.
Who we are
Axor & Co, The Alchemist, Westlands, Nairobi, Kenya. For any privacy questions, write to info@axorlifestyle.com or call +254 700 123 456.
What we collect
- Contact form: your name, email address, telephone number (optional), the topic of your enquiry and your message.
- Newsletter: your email address.
- Showroom visits and consultations: your name, contact details, and the preferences and project details you share with us.
- Website use: standard technical information such as your device type, browser and the pages you visit, collected through server logs or analytics if we enable them. We do not use advertising cookies.
How we use it
- To reply to your enquiry and arrange showroom visits or consultations.
- To send our newsletter when you have subscribed. You can unsubscribe at any time using the link in every email.
- To prepare quotations, orders and private interiors proposals you have asked for.
- To keep our website secure and understand how it is used.
- To meet our legal and accounting obligations.
We rely on your consent (newsletter), the steps needed to respond to your request or fulfil a contract (enquiries, orders), and our legitimate interest in running and protecting our business (website security).
Who we share it with
We do not sell your personal information. We share it only with service providers who help us run the business, such as email, hosting, delivery and payment partners, and only to the extent needed. These providers act on our instructions. We may also share information where the law requires it.
How long we keep it
Enquiries are kept for up to two years after our last contact. Newsletter details are kept until you unsubscribe. Order and accounting records are kept for the period required by Kenyan law.
Your rights
You may ask us to access, correct, delete or restrict the use of your personal information, object to certain processing, or ask for a copy of the data you have given us. To exercise any of these rights, email info@axorlifestyle.com. You also have the right to lodge a complaint with the Office of the Data Protection Commissioner of Kenya.
Security
We use appropriate technical and organisational measures to protect your information, including secure hosting and limited access on a need-to-know basis. No online transfer is completely secure, so please contact us if you have any concerns.
Links to other sites
Our website links to social media platforms and mapping services. Those services have their own privacy policies, and we encourage you to read them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last revised.